Pilots usually start within two working days. If you already have a pipeline and want to migrate, mention your current encoder and CDN — it saves a round trip.
Growth and Committed customers: support@waw-media.bulsan.site. Include the channel ID — it is the fastest path to whoever is on call.
Report anything sensitive to security@waw-media.bulsan.site. We acknowledge within one working day and do not chase researchers who act in good faith.
ul. Prosta 51, 00-838 Warsaw, Poland. Visits by appointment — there is no reception desk, just an engineering floor.